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ExlService Holdings, Inc. Net Income surged on 32.2% and EBITDA Margin increased on 3.9 pp from 15.7% to 19.6%

02/25/2021 • About ExlService Holdings, Inc. ($EXLS) • By InTwits

ExlService Holdings, Inc. reported 2020 financial results today. Here are the key drivers of the company's long term financial model:
  • ExlService Holdings, Inc. has low CAPEX intensity: 5 year average CAPEX/Revenue was 4.3%. At the same time it's in pair with industry average of 3.7%
  • CAPEX is quite volatile: $25m in 2020, $11m in 2019, $12m in 2018, $14m in 2017, $19m in 2016
  • The company has business model with average profitability: ROIC is 10.6%
Below you can find a comprehensive analysis of the key data driving the company's performance and the stock price.

Revenue and profitability


The company's Revenue decreased on 3.3%. Annual revenue decline showed slowdown in 20Q4 - revenue decreased on 3.1%. During the last 5 years Revenue growth topped in 2018 at 15.8% and was decelerating since that time. Having declining revenue the company managed to increase EBITDA margin. EBITDA Margin increased on 3.9 pp from 15.7% to 19.6% in 2020.

Gross Margin increased slightly on 1.0 pp from 33.9% to 34.9% in 2020. SG&A as a % of Revenue decreased slightly on 1.9 pp from 20.0% to 18.2% in 2020. During the last 5 years SG&A as a % of Revenue topped in 2017 at 20.5% and was declining since that time.

Net Income margin increased on 2.5 pp from 6.8% to 9.3% in 2020. During 2016-2020 Net Income margin bottomed in 2017 at 6.4% and was growing since that time.

Investments (CAPEX, working capital and M&A)


In 2020 the company had CAPEX/Revenue of 4.4%. The company's CAPEX/Revenue showed almost no change from 2017 to 2020. Average CAPEX/Revenue for the last three years was 4.3%.

Return on investment


The company operates at good ROE (12.9%) while ROIC is low (10.6%). ROIC increased on 2.7 pp from 7.9% to 10.6% in 2020. ROE increased on 2.4 pp from 10.5% to 12.9% in 2020. During 2016-2020 ROE bottomed in 2017 at 8.6% and was growing since that time.

Leverage (Debt)


Company's Net Debt / EBITDA is 0.6x and Debt / EBITDA is 1.8x. Net Debt / EBITDA dropped on 0.8x from 1.4x to 0.6x in 2020. Debt decreased slightly on 1.1% while cash jumped on 83.4%. During the last 5 years Net Debt/EBITDA topped in 2018 at 1.9x and was declining since that time.

ExlService Holdings, Inc. has no short term refinancing risk: cash is higher than short term debt (495.3%).

Valuation and dividends


ExlService Holdings, Inc.'s trades at EV/EBITDA 15.8x and P/E 31.9x.

Management team


Rohit Kapoor is a the company's CEO. Rohit Kapoor has spent 12 years with the company. ExlService Holdings, Inc.'s CFO is Maurizio Nicolelli. Maurizio Nicolelli has 1 year tenure at the company.

Financial and operational results


FY ended 12/31/2020

ExlService Holdings, Inc. ($EXLS) key annual financial indicators

mln. $201620172018201920202020/2019
P&L
Revenue686.0762.3883.1991.3958.4-3.3%
Gross Profit238.0267.2298.3335.9334.5-0.4%
SG&A139.2155.9179.8198.8174.0-12.4%
EBITDA98.8111.798.5155.8187.720.4%
EBIT64.272.749.8
Interest expence1.31.97.2
Tax22.236.13.4
Net Income61.748.956.767.789.532.2%
Stock Based Compensation15.423.023.9
Balance Sheet
Cash213.286.895.9119.2218.583.4%
Accounts Receivable113.1135.7164.8
Accounts Payable3.35.95.7
Short Term Debt10.210.621.665.344.1-32.4%
Long Term Debt35.350.7263.6269.3286.86.5%
Cash flow
Capex25.935.240.440.142.25.2%
Acquisitions28.723.3231.8
Ratios
Revenue growth9.1%11.1%15.8%12.3%-3.3%
EBITDA growth-0.0%13.1%-11.8%58.1%20.4%

Gross Margin34.7%35.0%33.8%33.9%34.9%1.0%
EBITDA Margin14.4%14.7%11.2%15.7%19.6%3.9%
EBIT Margin9.4%9.5%5.6%
SG&A, % of revenue20.3%20.5%20.4%20.0%18.2%-1.9%
SBC, % of revenue2.3%3.0%2.7%
Net Income Margin9.0%6.4%6.4%6.8%9.3%2.5%
CAPEX, % of revenue3.8%4.6%4.6%4.0%4.4%0.4%

ROIC11.8%11.9%6.4%7.9%10.6%2.7%
ROE12.4%8.6%9.3%10.5%12.9%2.4%
Net Debt/EBITDA-1.7x-0.2x1.9x1.4x0.6x-0.8x
Interest expence / Average debt2.9%3.5%4.2%
People
Insider ownership3.3%3.3%3.3%
Employees26,00027,80029,100
Revenue/Employee, th. $262730

ExlService Holdings, Inc. ($EXLS) key quoterly financial indicators

mln. $20Q120Q220Q320Q4 YoY change
P&L
Revenue246222241249 2.7%-8.6%-4.1%-3.1%
EBITDA47295458 24.5%-12.6%26.7%36.4%
Net Income2282632 52.5%-32.9%38.7%50.9%
Balance Sheet
Cash225164206219 159.4%92.9%103.5%83.4%
Short Term Debt119393044 174.1%-12.3%-33.3%-32.4%
Long Term Debt329306306287 -12.8%-1.9%1.7%6.5%
Ratios
Gross Margin33.9%28.8%36.9%39.4% -0.5%-4.5%3.5%4.9%
EBITDA Margin 19.0% 13.1% 22.3% 23.4% 3.3%-0.6%5.4%6.8%
Net Income Margin 9.1% 3.8% 11.0% 12.9% 3.0%-1.4%3.4%4.6%

Peers in Data Processing & Outsourced Services


Below you can find ExlService Holdings, Inc. benchmarking vs. other companies in Data Processing & Outsourced Services industry. It's shown for the period of 5 years for the key financial metrics. Each table has median value for all the companies in the industry together with individual financial data of the top-5 companies in the industry by particular financial metric.

Top companies by Revenue growth, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
Square, Inc. ($SQ)-29.6%49.0%42.9%101.5%
Global Payments Inc. ($GPN)-37.2%-15.3%45.9%51.1%
Fiserv, Inc. ($FISV)-3.5%2.2%74.9%45.8%
NIC Inc. ($EGOV)-5.8%2.5%2.7%30.0%
StoneCo Ltd ($STNE)-74.3%106.0%63.1%28.9%
 
Median (39 companies)6.7%10.8%7.4%8.9%-2.7%
ExlService Holdings, Inc. ($EXLS)-11.1%15.8%12.3%-3.3%


Top companies by Gross margin, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
Verra Mobility Corp ($VRRM)-97.4%97.5%95.7%91.5%
EVO Payments, Inc. ($EVOP)---80.2%80.8%
StoneCo Ltd ($STNE)69.7%70.8%79.5%83.4%76.8%
WEX Inc. ($WEX)54.7%58.8%63.3%61.7%56.8%
Sabre Corporation ($SABR)32.2%30.1%27.8%56.6%56.6%
 
Median (31 companies)39.5%39.5%41.0%41.7%36.7%
ExlService Holdings, Inc. ($EXLS)34.7%35.0%33.8%33.9%34.9%


Top companies by EBITDA margin, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
Visa Inc. ($V)55.6%69.2%65.8%68.1%68.5%
Mastercard Incorporated ($MA)56.9%56.5%51.8%60.9%56.6%
FleetCor Technologies, Inc. ($FLT)52.0%50.8%55.9%57.6%52.2%
StoneCo Ltd ($STNE)31.4%26.0%53.0%62.4%52.1%
Black Knight, Inc. ($BKI)43.0%44.6%43.3%46.0%44.9%
 
Median (38 companies)21.3%21.1%19.4%22.2%18.2%
ExlService Holdings, Inc. ($EXLS)14.4%14.7%11.2%15.7%19.6%


Top companies by CAPEX/Revenue, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
PagSeguro Digital Ltd. ($PAGS)6.4%4.3%1.4%5.8%22.3%
StoneCo Ltd ($STNE)7.2%18.4%8.9%12.9%11.2%
Cardtronics plc ($CATM)9.9%9.6%8.0%9.3%8.3%
Verra Mobility Corp ($VRRM)-11.5%7.2%6.6%6.2%
Fiserv, Inc. ($FISV)5.3%5.0%6.2%7.1%6.1%
 
Median (38 companies)3.2%2.9%3.0%3.0%3.0%
ExlService Holdings, Inc. ($EXLS)3.8%4.6%4.6%4.0%4.4%


Top companies by ROIC, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
Mastercard Incorporated ($MA)57.5%60.6%64.7%72.7%47.6%
International Money Express, Inc. ($IMXI)-1.3%-1.4%12.1%36.0%31.4%
NIC Inc. ($EGOV)63.1%52.1%39.3%26.5%30.8%
Visa Inc. ($V)18.1%21.9%23.0%27.2%23.2%
Western Union Company (The) ($WU)10.7%11.9%27.8%21.5%22.1%
 
Median (39 companies)11.1%10.6%12.1%8.3%5.5%
ExlService Holdings, Inc. ($EXLS)11.8%11.9%6.4%7.9%10.6%


Top companies by Net Debt / EBITDA

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
WEX Inc. ($WEX)6.7x4.4x3.1x3.4x12.1x
Exela Technologies Inc ($XELAU)8.1x-9.7x-10.7x
Alliance Data Systems Corporation ($ADS)10.7x10.1x9.0x11.7x9.2x
Verra Mobility Corp ($VRRM)-10.7x6.9x3.5x4.7x
GreenSky, Inc. ($GSKY)-1.5x-1.5x0.5x1.5x4.6x
 
Median (35 companies)1.6x2.3x2.2x2.3x2.1x
ExlService Holdings, Inc. ($EXLS)-1.7x-0.2x1.9x1.4x0.6x