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Five9, Inc. Net Debt / EBITDA jumped on 12.3x from 5.3x to 17.6x in 2020 and Debt jumped on 192%

02/22/2021 • About Five9, Inc. ($FIVN) • By InTwits

Five9, Inc. reported 2020 financial results today. Here are the key drivers of the company's long term financial model:
  • Five9, Inc. is a fast growth stock: 2020 revenue growth was 32.6%, 5 year revenue CAGR was 27.5% at 2020 ROIC -1.8%
  • EBITDA Margin is quite volatile: 5.7% in 2020, 8.4% in 2019, 6.7% in 2018, 1.3% in 2017, 1.1% in 2016
  • Five9, Inc. spends a lot for Stock Based Compensation (SBC): average SBC/Revenue for 2016-2020 is 3.9%. Average EBITDA Margin for the same period was 5.3%
  • Five9, Inc. has low CAPEX intensity: 5 year average CAPEX/Revenue was 3.7%. At the same time it's a lot of higher than industry average of 3.7%.
  • CAPEX is quite volatile: $30m in 2020, $19m in 2019, $9m in 2018, $3m in 2017, $1m in 2016
  • The company has unprofitable business model: ROIC is -1.8%
  • It operates with high leverage: Net Debt/EBITDA is 17.6x while industry average is 18.4x
Below you can find a comprehensive analysis of the key data driving the company's performance and the stock price.

Revenue and profitability


The company's Revenue surged on 32.6%. Revenue growth showed acceleration in 20Q4 - it increased 38.6% YoY. Revenue growth was financed by EBITDA margin decline. EBITDA Margin decreased on 2.7 pp from 8.4% to 5.7% in 2020. During 2016-2020 EBITDA Margin topped in 2019 at 8.4%.

Gross Margin showed almost no change in 2020. SG&A as a % of Revenue increased slightly on 1.2 pp from 43.7% to 44.9% in 2020. During 2016-2020 SG&A as a % of Revenue bottomed in 2018 at 43.1% and was growing since that time.

Net Income margin decreased on 8.3 pp from -1.4% to -9.7% in 2020. During 2016-2020 Net Income margin topped in 2018 at -0.086% and was declining since that time.

Investments (CAPEX, working capital and M&A)


In 2020 Five9, Inc. had CAPEX/Revenue of 7.0%. The company's CAPEX/Revenue increased on 5.7 pp from 1.3% in 2017 to 7.0% in 2020. Average CAPEX/Revenue for the last three years was 5.5%. To fuel its fast growth Five9, Inc. made large investments to CAPEX (124% of EBITDA). CAPEX as a % of Revenue grew at 1.7 pp per annum in 2016-2020.

Return on investment


The company operates at negative ROIC (-1.8%) and ROE (-17.7%). ROIC decreased on 2.7 pp from 0.96% to -1.8% in 2020. ROE dropped on 15.0 pp from -2.7% to -17.7% in 2020. During 2016-2020 ROIC topped in 2018 at 3.2% and was declining since that time. During the last 5 years ROE topped in 2018 at -0.23% and was declining since that time.

Leverage (Debt)


Debt level is 17.6x Net Debt / EBITDA and 26.5x Debt / EBITDA. Net Debt / EBITDA jumped on 12.3x from 5.3x to 17.6x in 2020. Debt surged on 192% while cash jumped on 183%. Net Debt/EBITDA followed a growing trend at 6.2x per annum in the last 5 years.

Five9, Inc. has no short term refinancing risk: cash is higher than short term debt (4,871.2%).

Management team


The company's CEO is Rowan M Trollope. Rowan M Trollope has 2 years tenure with the company. Barry Zwarenstein is a the company's CFO. Barry Zwarenstein has spent 9 years at the company.

Financial and operational results


FY ended 12/31/2020

Five9, Inc. ($FIVN) key annual financial indicators

mln. $201620172018201920202020/2019
P&L
Revenue162.1200.2257.7328.0434.932.6%
Gross Profit95.2117.1153.6193.5254.631.6%
SG&A77.895.7111.0143.3195.236.2%
EBITDA1.82.617.327.524.6-10.6%
EBIT-6.5-5.77.0
Interest expence4.23.510.2
Tax0.10.30.3
Net Income-11.9-9.0-0.2-4.6-42.1
Stock Based Compensation9.615.328.5
Balance Sheet
Cash58.168.981.978.0220.4182.6%
Accounts Receivable13.919.024.8
Accounts Payable3.44.37.0
Short Term Debt7.07.06.68.64.5-47.3%
Long Term Debt38.839.8201.3214.7648.7202.1%
Cash flow
Capex1.12.79.319.230.458.2%
Ratios
Revenue growth25.8%23.5%28.7%27.3%32.6%
EBITDA growth-113.4%40.4%566.3%59.3%-10.6%

Gross Margin58.7%58.5%59.6%59.0%58.5%-0.4%
EBITDA Margin1.1%1.3%6.7%8.4%5.7%-2.7%
EBIT Margin-4.0%-2.9%2.7%
SG&A, % of revenue48.0%47.8%43.1%43.7%44.9%1.2%
SBC, % of revenue5.9%7.7%11.1%
Net Income Margin-7.3%-4.5%-0.1%-1.4%-9.7%-8.3%
CAPEX, % of revenue0.7%1.3%3.6%5.9%7.0%1.1%

ROIC-8.7%-6.7%3.2%1.0%-1.8%-2.7%
ROE-41.9%-23.2%-0.2%-2.7%-17.7%-15.0%
Net Debt/EBITDA-6.7x-8.6x7.3x5.3x17.6x12.3x
Interest coverage ratio (ICR)0.7x
Interest expence / Average debt9.2%7.5%8.0%
People
Insider ownership3.0%3.0%3.0%
Employees780860983
Revenue/Employee, th. $208233262

Five9, Inc. ($FIVN) key quoterly financial indicators

mln. $20Q120Q220Q320Q4 YoY change
P&L
Revenue95100112128 27.6%28.9%33.9%38.6%
EBITDA2-01113 -61.5%-106.9%96.4%14.6%
Net Income-7-16-11-7 ----962.4%
Balance Sheet
Cash156233302220 66.7%111.1%150.3%182.6%
Short Term Debt9765 -15.5%-31.8%-40.8%-47.3%
Long Term Debt219648651649 6.1%206.7%206.7%202.1%
Ratios
Gross Margin57.9%57.5%58.5%59.9% -0.7%-2.2%-0.4%1.1%
EBITDA Margin 1.6% -0.5% 9.4% 10.2% -3.7%-9.3%3.0%-2.1%
Net Income Margin -7.8% -16.1% -10.2% -5.6% -5.2%-13.7%-8.3%-6.5%

Peers in Application Software


Below you can find Five9, Inc. benchmarking vs. other companies in Application Software industry. It's shown for the period of 5 years for the key financial metrics. Each table has median value for all the companies in the industry together with individual financial data of the top-5 companies in the industry by particular financial metric.

Top companies by Revenue growth, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
VirnetX Holding Corp ($VHC)--0.2%-95.9%34.9%355,942.4%
AudioEye, Inc. ($AEYE)-175.5%106.6%90.2%90.2%
Cloudera, Inc. ($CLDR)-57.2%42.6%28.9%65.5%
Integrated Ventures Inc ($INTV)----8.9%62.7%
Smartsheet Inc. ($SMAR)-64.3%66.1%59.7%52.4%
 
Median (92 companies)12.0%14.8%15.1%19.4%14.5%
Five9, Inc. ($FIVN)-23.5%28.7%27.3%32.6%


Top companies by Gross margin, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
Aware, Inc. ($AWRE)90.3%94.6%92.3%89.7%92.8%
Alteryx, Inc. ($AYX)81.3%83.4%91.0%90.6%91.1%
Autodesk, Inc. ($ADSK)85.2%83.2%85.2%88.9%90.1%
Smith Micro Software, Inc. ($SMSI)73.2%77.9%83.5%90.9%89.9%
Cadence Design Systems, Inc. ($CDNS)85.9%87.8%87.9%88.6%88.6%
 
Median (89 companies)64.2%64.6%66.0%68.4%70.6%
Five9, Inc. ($FIVN)58.7%58.5%59.6%59.0%58.5%


Top companies by EBITDA margin, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
VirnetX Holding Corp ($VHC)-1,837.2%-1,118.0%-40,379.4%-23,127.1%52.2%
j2 Global, Inc. ($JCOM)41.7%36.5%35.7%38.6%40.5%
Intelligent Systems Corporation ($INS)-5.4%-12.8%33.6%43.6%40.4%
Adobe Inc. ($ADBE)31.2%34.2%35.3%35.8%39.7%
SS&C Technologies Holdings, Inc. ($SSNC)34.9%37.9%27.7%38.2%38.3%
 
Median (89 companies)-5.3%-4.2%-3.3%2.7%7.7%
Five9, Inc. ($FIVN)1.1%1.3%6.7%8.4%5.7%


Top companies by CAPEX/Revenue, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
MicroStrategy Incorporated ($MSTR)0.5%0.8%1.4%2.1%234.8%
Integrated Ventures Inc ($INTV)--199.9%15.2%27.2%
Intelligent Systems Corporation ($INS)3.8%9.7%4.3%4.9%19.2%
LivePerson, Inc. ($LPSN)5.5%7.9%8.8%16.3%11.4%
PROS Holdings, Inc. ($PRO)4.7%0.8%0.7%2.1%11.3%
 
Median (87 companies)3.0%2.3%2.4%2.9%2.5%
Five9, Inc. ($FIVN)0.7%1.3%3.6%5.9%7.0%


Top companies by ROIC, %

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
VirnetX Holding Corp ($VHC)-210.9%-256.8%-416.3%-247.2%137.3%
Manhattan Associates, Inc. ($MANH)99.3%102.5%80.9%71.7%53.4%
Citrix Systems, Inc. ($CTXS)16.1%16.7%25.2%29.8%33.5%
Sonic Foundry, Inc. ($SOFO)-18.1%-50.6%-786.4%-31.3%
Paycom Software, Inc. ($PAYC)75.4%51.1%47.5%47.5%28.7%
 
Median (92 companies)-9.8%-11.8%-10.6%-4.5%-2.2%
Five9, Inc. ($FIVN)-8.7%-6.7%3.2%1.0%-1.8%


Top companies by Net Debt / EBITDA

Top 5 FY2016 FY2017 FY2018 FY2019 FY2020
Dropbox, Inc. ($DBX)--3.8x-2.4x1,341.0x
Avaya Holdings Corp. ($AVYA)--7.4x-77.9x
Alteryx, Inc. ($AYX)--2.5x6.1x32.2x
Synchronoss Technologies, Inc. ($SNCR)----11.6x
Cornerstone OnDemand, Inc. ($CSOD)--5.5x2.3x10.9x
 
Median (53 companies)-0.9x-0.8x-0.7x0.4x0.0x
Five9, Inc. ($FIVN)-6.7x-8.6x7.3x5.3x17.6x