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Sykes Enterprises, Incorporated reports 17.0% EBITDA decline in 2018 while 2.5% Revenue growth

02/25/2019 • About Sykes Enterprises, Incorporated ($SYKE) • By InTwits

Sykes Enterprises, Incorporated reported 2018 financial results today. Here are the key drivers of the company's long term financial model:
  • EBITDA Margin is declining: 8.4% in 2018 vs. 10.4% in 2017 vs. 10.5% in 2014
  • Sykes Enterprises, Incorporated has low CAPEX intensity: 5 year average CAPEX/Revenue was 3.9%. At the same time it's in pair with industry average of 3.1%
  • CAPEX is quite volatile: $1m in 2018, $1m in 2017, $7m in 2016, $7m in 2015, $7m in 2014
  • The company has potentially unprofitable business model: ROIC is 6.3%
Below you can find a comprehensive analysis of the key data driving the company's performance and the stock price.

Revenue and profitability


Sykes Enterprises, Incorporated's Revenue increased on 2.5%. Revenue growth showed slowdown in 18Q4 - it was -1.0% YoY. Having declining revenue the company managed to increase EBITDA margin. EBITDA Margin increased slightly on 0.71 pp from 2.2% to 2.9% in 2018. During 2014-2018 EBITDA Margin topped in 2015 at 11.9% and was declining since that time.

Gross Margin showed almost no change in 2018. During the last 5 years Gross Margin topped in 2016 at 35.1% and was declining since that time. SG&A as a % of Revenue increased slightly on 1.3 pp from 23.8% to 25.1% in 2018. SG&A as a % of Revenue grew at 0.59 pp per annum in 2014-2018.

Net Income margin increased slightly on 0.98 pp from 2.0% to 3.0% in 2018.

Investments (CAPEX, working capital and M&A)


In 2018 Sykes Enterprises, Incorporated had CAPEX/Revenue of 2.9%. Sykes Enterprises, Incorporated's CAPEX/Revenue decreased slightly on 0.98 pp from 3.9% in 2015 to 2.9% in 2018. It's average CAPEX/Revenue for the last three years was 4.1%. During 2014-2018 CAPEX as a % of Revenue topped in 2016 at 5.4% and was declining since that time.

Return on investment


The company operates at low ROIC (6.3%) and ROE (6.0%). ROIC decreased on 2.1 pp from 8.4% to 6.3% in 2018. ROE increased slightly on 1.8 pp from 4.2% to 6.0% in 2018. During 2014-2018 ROIC topped in 2015 at 12.6% and was declining since that time.

Leverage (Debt)


Debt level is -0.2x Net Debt / EBITDA and 0.7x Debt / EBITDA. Debt dropped on 62.9% while cash dropped on 62.6%.

The company has no short term refinancing risk: short term debt is zero.

Valuation and dividends


The company's trades at EV/EBITDA 9.0x and P/E 25.6x.

Management team


Sykes Enterprises, Incorporated's CEO is Charles E Sykes "Chuck". Charles E Sykes "Chuck" is a founder and has 15 years tenure with the company. The company's CFO John Chapman has spent 7 years with the company.

Financial and operational results


FY ended 12/31/2018

Sykes Enterprises, Incorporated ($SYKE) key annual financial indicators

mln. $201420152016201720182018/2017
P&L
Revenue1,3281,2861,4601,5861,6262.5%
Gross Profit4354505125465531.2%
SG&A2982973513774078.1%
EBITDA139153161164137-17.0%
Net Income586962324951.9%
Balance Sheet
Cash215235267344129-62.6%
Short Term Debt00000
Long Term Debt7570267275102-62.9%
Cash flow
Capex4550786347-26.0%
Ratios
Revenue growth5.1%-3.1%13.5%8.6%2.5%
EBITDA growth25.7%10.1%5.4%2.0%-17.0%

Gross Margin32.8%35.0%35.1%34.4%34.0%-0.4%
EBITDA Margin10.5%11.9%11.0%10.4%8.4%-2.0%
SG&A, % of revenue22.5%23.1%24.1%23.8%25.1%1.3%
Net Income Margin4.4%5.3%4.3%2.0%3.0%1.0%
CAPEX, % of revenue3.4%3.9%5.4%4.0%2.9%-1.1%

ROIC10.7%12.6%10.5%8.4%6.3%-2.1%
ROE8.9%10.3%8.9%4.2%6.0%1.8%
Net Debt/EBITDA-1.0x-1.1x0.0x-0.4x-0.2x0.2x

Sykes Enterprises, Incorporated ($SYKE) key quoterly financial indicators

mln. $18Q118Q218Q318Q4 YoY change
P&L
Revenue414397399415 7.9%5.7%-2.0%-1.0%
EBITDA33253246 -25.2%-18.8%-29.7%6.2%
Net Income1171417 -41.5%-18.8%-36.6%
Balance Sheet
Cash173162157129 -39.8%-46.1%-52.1%-62.6%
Short Term Debt0000
Long Term Debt1009082102 -62.5%-66.3%-69.3%-62.9%
Ratios
Gross Margin33.6%33.2%34.5%34.6% -2.0%-0.5%0.2%0.6%
EBITDA Margin 8.1% 6.2% 8.1% 11.1% -3.6%-1.9%-3.2%0.7%
Net Income Margin 2.6% 1.8% 3.4% 4.1% -2.2%-0.5%-1.9%8.2%

Peers in Data Processing & Outsourced S


Below you can find Sykes Enterprises, Incorporated benchmarking vs. other companies in Data Processing & Outsourced S industry. It's shown for the period of 5 years for the key financial metrics. Each table has median value for all the companies in the industry together with individual financial data of the top-5 companies in the industry by particular financial metric.

Top companies by Revenue growth, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Verra Mobility Corp ($VRRM)167.8%
StoneCo Ltd ($STNE)74.3%106.0%
PagSeguro Digital Ltd. ($PAGS)107.1%68.7%121.7%71.8%
Payment Data Systems, Inc. ($PYDS)7.4%-16.0%20.7%71.7%
StarTek, Inc. ($SRT)12.8%8.9%-4.8%66.4%
 
Median (55 companies)7.1%7.6%11.8%7.5%
Sykes Enterprises, Incorporated ($SYKE)-3.1%13.5%8.6%2.5%


Top companies by Gross margin, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Verra Mobility Corp ($VRRM)97.4%97.5%
Everi Holdings Inc. ($EVRI)25.8%38.3%36.1%34.5%79.9%
StoneCo Ltd ($STNE)69.7%70.8%79.5%
Paychex, Inc. ($PAYX)70.9%70.5%71.0%70.8%69.9%
Global Payments Inc. ($GPN)62.7%63.2%60.4%51.5%67.5%
 
Median (44 companies)39.3%39.6%39.5%39.5%41.0%
Sykes Enterprises, Incorporated ($SYKE)32.8%35.0%35.1%34.4%34.0%


Top companies by EBITDA margin, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Visa Inc. ($V)64.0%68.9%55.6%69.2%65.8%
FleetCor Technologies, Inc. ($FLT)56.1%50.4%52.0%50.8%55.9%
StoneCo Ltd ($STNE)31.4%26.0%53.0%
Mastercard Incorporated ($MA)57.5%56.3%56.9%56.5%51.8%
Everi Holdings Inc. ($EVRI)9.6%14.7%3.0%20.4%45.2%
 
Median (56 companies)20.6%21.2%21.3%21.1%19.4%
Sykes Enterprises, Incorporated ($SYKE)10.5%11.9%11.0%10.4%8.4%


Top companies by CAPEX/Revenue, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Crypto Co/The ($CRCW)0.0%0.0%1,216.6%853.5%
Steel Connect, Inc. ($STCN)0.6%1.5%1.7%1.1%75.6%
Everi Holdings Inc. ($EVRI)3.0%9.3%9.4%9.9%21.9%
StoneCo Ltd ($STNE)7.2%18.4%8.9%
Cardtronics plc ($CATM)10.2%11.9%9.9%9.6%8.0%
 
Median (56 companies)3.1%3.0%3.2%2.9%3.2%
Sykes Enterprises, Incorporated ($SYKE)3.4%3.9%5.4%4.0%2.9%


Top companies by ROIC, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
GreenSky, Inc. ($GSKY)156.4%93.7%
Mastercard Incorporated ($MA)63.5%57.5%57.5%60.6%64.7%
Paychex, Inc. ($PAYX)54.5%58.7%61.9%63.9%64.5%
NIC Inc. ($EGOV)64.6%61.2%63.1%52.1%39.3%
Automatic Data Processing, Inc. ($ADP)23.9%28.9%37.9%36.6%37.5%
 
Median (62 companies)14.1%13.1%11.7%10.7%12.1%
Sykes Enterprises, Incorporated ($SYKE)10.7%12.6%10.5%8.4%6.3%


Top companies by Net Debt / EBITDA

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
StarTek, Inc. ($SRT)-0.1x2.2x2.3x18.4x
Square, Inc. ($SQ)13.3x
Steel Connect, Inc. ($STCN)-12.5x12.6x
Exela Technologies Inc ($XELAU)8.1x9.7x
Alliance Data Systems Corporation ($ADS)9.3x9.1x10.7x10.1x9.0x
 
Median (54 companies)0.6x0.7x1.6x2.3x2.2x
Sykes Enterprises, Incorporated ($SYKE)-1.0x-1.1x0.0x-0.4x-0.2x