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LivePerson, Inc. reports 26.2% CAPEX growth in 2018 and 14.1% Revenue growth

02/21/2019 • About LivePerson, Inc. ($LPSN) • By InTwits

LivePerson, Inc. reported 2018 financial results today. Here are the key drivers of the company's long term financial model:
  • The company operates at negative EBITDA Margin: -2.7%
  • EBITDA Margin is quite volatile: -2.7% in 2018, -0.4% in 2017, -0.3% in 2016, 4.1% in 2015, 4.3% in 2014
  • LivePerson, Inc. has medium CAPEX intensity: 5 year average CAPEX/Revenue was 6.5%. At the same time it's in pair with industry average of 3.1%
  • CAPEX is quite volatile: $24m in 2018, $38m in 2017, $20m in 2016, $11m in 2015, $23m in 2014
  • The company has unprofitable business model: ROIC is -15.1%
Below you can find a comprehensive analysis of the key data driving the company's performance and the stock price.

Revenue and profitability


LivePerson, Inc.'s Revenue surged on 14.1%. Revenue growth showed acceleration in 18Q4 - it increased 14.5% YoY. During 2014-2018 Revenue growth bottomed in 2016 at -6.8% and was accelerating since that time. Revenue growth was financed by EBITDA margin decline. EBITDA Margin decreased on 2.3 pp from -0.36% to -2.7% in 2018. EBITDA Margin followed a declining trend at -1.8 pp per annum in the last 5 years.

Gross Margin increased slightly on 1.6 pp from 73.4% to 75.0% in 2018. During 2014-2018 Gross Margin bottomed in 2015 at 70.6% and was growing since that time. SG&A as a % of Revenue decreased slightly on 1.5 pp from 61.2% to 59.7% in 2018.

Net Income margin decreased slightly on 1.7 pp from -8.3% to -10.0% in 2018.

Investments (CAPEX, working capital and M&A)


In 2018 the company had CAPEX/Revenue of 8.8%. The company showed CAPEX/Revenue growth of 3.4 pp from 5.4% in 2015 to 8.8% in 2018. Average CAPEX/Revenue for the last three years was 7.4%. CAPEX as a % of Revenue followed a growing trend at 1.00 pp per annum in 2014-2018.

Return on investment


The company operates at negative ROIC (-15.1%) and ROE (-16.1%). ROIC decreased on 2.5 pp from -12.5% to -15.1% in 2018. ROE decreased on 3.0 pp from -13.1% to -16.1% in 2018. ROIC followed a declining trend at -3.1 pp per annum in 2014-2018.

Leverage (Debt)


The company has no debt. Cash jumped on 18.4%.

Management team


LivePerson, Inc.'s CEO is Robert P Locascio. Robert P Locascio is a founder and has 18 years tenure with the company. LivePerson, Inc.'s CFO is Christopher E Greiner. Christopher E Greiner has 1 year tenure at the company.

Financial and operational results


FY ended 12/31/2018

LivePerson, Inc. ($LPSN) key annual financial indicators

mln. $201420152016201720182018/2017
P&L
Revenue209.9239.0222.8218.9249.814.1%
Gross Profit157.2168.7159.6160.7187.416.6%
SG&A123.4131.9132.6134.0149.211.3%
EBITDA9.09.7-0.7-0.8-6.7
Net Income-7.3-26.4-25.9-18.2-25.0
Balance Sheet
Cash49.448.850.956.166.418.4%
Short Term Debt0.00.00.00.00.0
Long Term Debt0.00.00.00.00.0
Cash flow
Capex10.613.012.317.421.926.2%
Ratios
Revenue growth18.1%13.9%-6.8%-1.8%14.1%
EBITDA growth43.7%8.1%-107.5%8.4%752.7%

Gross Margin74.9%70.6%71.6%73.4%75.0%1.6%
EBITDA Margin4.3%4.1%-0.3%-0.4%-2.7%-2.3%
SG&A, % of revenue58.8%55.2%59.5%61.2%59.7%-1.5%
Net Income Margin-3.5%-11.1%-11.6%-8.3%-10.0%-1.7%
CAPEX, % of revenue5.0%5.4%5.5%7.9%8.8%0.8%

ROIC-3.0%-6.0%-12.5%-12.5%-15.1%-2.5%
ROE-4.3%-15.3%-17.0%-13.1%-16.1%-3.0%
Net Debt/EBITDA-5.5x-5.0x

LivePerson, Inc. ($LPSN) key quoterly financial indicators

mln. $18Q118Q218Q318Q4 YoY change
P&L
Revenue58626466 14.4%14.0%13.7%14.5%
EBITDA0-4-1-3 -113.9%
Net Income-3-8-7-6
Balance Sheet
Cash57706666 20.4%28.3%22.1%18.4%
Short Term Debt0000
Long Term Debt0000
Ratios
Gross Margin76.0%74.0%75.6%74.4% 3.1%2.0%1.3%0.1%
EBITDA Margin 0.4% -6.0% -0.9% -4.1% 1.8%-1.7%-8.0%-0.9%
Net Income Margin -5.5% -13.5% -11.0% -9.8% 5.6%0.4%-8.6%-3.4%

Peers in Application Software


Below we provide LivePerson, Inc. benchmarking against other companies in Application Software industry for the last 5 years. We show data for the top-5 companies by key financial metric together with the median value for all the companies in the industry.

Top companies by Revenue growth, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
nFusz Inc ($FUSZ)433.3%
CloudCommerce Inc ($CLWD)-38.1%247.6%40.9%301.1%
Seven Stars Cloud Group, Inc. ($SSC)134.7%663.8%310.3%161.7%
Aurora Mobile Limited ($JG)304.9%150.8%
Intelligent Systems Corporation ($INS)14.2%71.0%12.2%119.0%
 
Median (151 companies)-43.3%13.6%14.3%15.7%15.2%
LivePerson, Inc. ($LPSN)13.9%-6.8%-1.8%14.1%


Top companies by Gross margin, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Skkynet Cloud Systems Inc ($SKKY)99.7%97.4%98.0%97.6%96.5%
hopTo Inc ($HPTO)91.8%87.8%95.9%98.2%95.4%
Aware, Inc. ($AWRE)75.4%87.2%90.3%94.6%92.3%
Alteryx, Inc. ($AYX)77.5%80.5%81.3%83.4%91.0%
Aspen Technology, Inc. ($AZPN)86.5%88.7%89.7%90.2%89.9%
 
Median (150 companies)62.8%61.7%63.8%64.4%65.7%
LivePerson, Inc. ($LPSN)74.9%70.6%71.6%73.4%75.0%


Top companies by EBITDA margin, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Aspen Technology, Inc. ($AZPN)34.5%42.2%46.0%45.2%43.3%
ANSYS, Inc. ($ANSS)45.9%45.8%45.1%41.9%41.4%
Paycom Software, Inc. ($PAYC)15.1%19.5%35.1%34.4%35.9%
j2 Global, Inc. ($JCOM)41.6%40.6%41.7%36.5%35.7%
Adobe Inc. ($ADBE)17.5%25.9%31.2%34.2%35.3%
 
Median (152 companies)-10.3%-10.7%-5.3%-4.2%-3.3%
LivePerson, Inc. ($LPSN)4.3%4.1%-0.3%-0.4%-2.7%


Top companies by CAPEX/Revenue, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
TimefireVR Inc ($TFVR)0.0%350.5%4.3%1,021.9%
MGT Capital Investments Inc ($MGTI)0.0%36.5%221.4%129.8%344.5%
Integrated Ventures Inc ($INTV)199.9%
ShotSpotter, Inc. ($SSTI)18.3%28.9%27.1%24.3%
Ellie Mae, Inc. ($ELLI)12.3%20.6%16.7%21.1%19.4%
 
Median (153 companies)2.8%2.7%2.9%2.3%2.4%
LivePerson, Inc. ($LPSN)5.0%5.4%5.5%7.9%8.8%


Top companies by ROIC, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
InsPro Technologies Corp ($ITCC)-558.9%127.4%
Manhattan Associates, Inc. ($MANH)64.8%78.7%99.3%102.5%80.9%
Intuit Inc. ($INTU)34.2%23.7%52.1%72.6%66.8%
Aspen Technology, Inc. ($AZPN)133.4%58.1%
Paycom Software, Inc. ($PAYC)16.7%30.5%75.4%51.1%47.5%
 
Median (179 companies)-14.4%-13.1%-9.2%-10.2%-9.3%
LivePerson, Inc. ($LPSN)-3.0%-6.0%-12.5%-12.5%-15.1%


Top companies by Net Debt / EBITDA

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Upland Software, Inc. ($UPLD)16.4x115.6x16.7x
Nuance Communications, Inc. ($NUAN)7.9x5.7x5.3x7.1x15.2x
Asure Software Inc ($ASUR)3.4x4.5x3.6x9.5x14.5x
SS&C Technologies Holdings, Inc. ($SSNC)1.7x7.3x4.6x3.1x8.5x
Avaya Holdings Corp. ($AVYA)7.4x
 
Median (70 companies)-1.2x-0.9x-0.9x-0.8x-0.7x