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ServiceNow, Inc. reports 117% EBITDA growth in 2018 and 36.0% Revenue growth

01/30/2019 • About ServiceNow, Inc. ($NOW) • By InTwits

ServiceNow, Inc. reported 2018 financial results today. Overall the company's long term financial model is characterised by the following facts:
  • ServiceNow, Inc. is a fast growth stock: 2018 revenue growth was 36.0%, 5 year revenue CAGR was 43.8% at 2018 ROIC -2.2%
  • ServiceNow, Inc. motivates its personel by high Stock Based Compensation (SBC): average SBC/Revenue for 2014-2018 was 21.9% while average EBITDA Margin was -5.2% for the sames years
  • ServiceNow, Inc. has medium CAPEX intensity: 5 year average CAPEX/Revenue was 8.1%. At the same time it's a lot of higher than industry average of 3.1%.
  • CAPEX is quite volatile: $224m in 2018, $151m in 2017, $106m in 2016, $87m in 2015, $54m in 2014
  • The company has unprofitable business model: ROIC is -2.2%
  • It operates with medium-size leverage: Net Debt/EBITDA is 0.9x while industry average is -1.5x
Below you can find a comprehensive analysis of the key data driving the company's performance and the stock price.

Revenue and profitability


ServiceNow, Inc.'s Revenue jumped on 36.0%. Revenue growth showed slowdown in 18Q4 - it was 30.3% YoY. Revenue decline was accelerating on average at -5.9 pp per annum in 2014-2018. Having declining revenue the company managed to increase EBITDA margin. EBITDA Margin increased slightly on 1.9 pp from 32.3% to 34.2% in 2018.

Gross Margin increased on 2.2 pp from 73.9% to 76.1% in 2018. Gross Margin grew at 3.2 pp per annum in the last 5 years. SG&A as a % of Revenue showed almost no change in 2018. SG&A as a % of Revenue followed a declining trend at -1.8 pp per annum in the last 5 years. Stock Based Compensation (SBC) as a % of Revenue showed almost no change in 2018.

Net Income margin increased on 5.1 pp from -6.1% to -1.0% in 2018.

Investments (CAPEX, working capital and M&A)


In 2018 the company had CAPEX/Revenue of 8.6%. The company's CAPEX/Revenue showed almost no change from 2015 to 2018. Average CAPEX/Revenue for the last three years was 8.0%. To secure its fast growth ServiceNow, Inc. made large investments to CAPEX (209% of EBITDA).

Accounts receivable as a % of Revenue decreased slightly on 0.75 pp from 22.8% to 22.0% in 2018. Accounts payable as a % of Revenue decreased slightly on 1.5 pp from 6.4% to 4.9% in 2018.

ServiceNow, Inc. has spent $37m on M&A in 2018 which accounts for 1.4% of revenue.

Return on investment


The company operates at negative ROIC (-2.2%) and ROE (-2.8%). ROIC increased on 2.2 pp from -4.4% to -2.2% in 2018. ROE surged on 17.2 pp from -20.0% to -2.8% in 2018.

Leverage (Debt)


Debt level is 0.9x Net Debt / EBITDA and 6.2x Debt / EBITDA. Net Debt / EBITDA dropped on 8.1x from 9.0x to 0.9x in 2018. Debt dropped on 43.6% while cash dropped on 22.1%.

The company has no short term refinancing risk: short term debt is zero.

Average interest expence charged on company's debt was 8.0% in 2018.

Management team


The company's CEO John J Donahoe II is a founder and has spent 2 years with the company. CEO total compensation was $16,682,644 in 2018 which included $750,000 salary. Michael P Scarpelli "Mike" is a the company's CFO. Michael P Scarpelli "Mike" has spent 8 years at the company.

At the end of financial year the company had 0.82% shares owned by insiders. Insider ownership didn't change in 2018.

At the end of financial year the company had 8,154 employees. The number of employees jumped on 31.1%. Average revenue per employee in 2018 was $319,943 and it increased on 3.8%.

Financial and operational results


FY ended 12/31/2018

ServiceNow, Inc. ($NOW) key annual financial indicators

mln. $201420152016201720182018/2017
P&L
Revenue6831,0051,3911,9182,60936.0%
Gross Profit4346769921,4191,98640.0%
SG&A4376258591,1061,49935.6%
EBITDA-110-106-34049107116.6%
EBIT-152-166-423-64-42
Interest expence2931335353-1.2%
Tax4523-12-458.1%
Net Income-179-198-452-117-27
Stock Based Compensation15225831839454438.1%
Balance Sheet
Cash252412401726566-22.1%
Accounts Receivable15920332343757531.5%
Accounts Payable1837383231-4.3%
Short Term Debt0005430-100.0%
Long Term Debt4434755086306625.0%
Cash flow
Capex548710615122449.1%
Acquisitions1001345837-35.7%
Ratios
Revenue growth60.7%47.3%38.3%38.0%36.0%
EBITDA growth193.9%-3.4%220.5%-114.6%116.6%

Gross Margin63.6%67.2%71.3%73.9%76.1%2.2%
EBITDA Margin-16.1%-10.5%-24.4%2.6%4.1%1.5%
EBIT Margin-22.2%-16.5%-30.4%-3.4%-1.6%1.7%
SG&A, % of revenue64.1%62.2%61.8%57.6%57.5%-0.2%
SBC, % of revenue22.3%25.6%22.8%20.5%20.9%0.3%
Net Income Margin-26.3%-19.7%-32.5%-6.1%-1.0%5.1%
CAPEX, % of revenue8.0%8.7%7.6%7.8%8.6%0.8%

ROIC-18.0%-17.2%-43.0%-4.4%-2.2%2.2%
ROE-43.6%-39.9%-94.7%-20.0%-2.8%17.2%
Net Debt/EBITDA9.0x0.9x-8.1x
Interest expence / Average debt6.6%6.8%6.8%6.4%8.0%1.6%
People
Insider ownership0.8%0.8%0.8%0.8%0.8%0.0%
Employees2,8263,6864,8016,2228,15431.1%
Revenue/Employee, th. $2422732903083203.8%

ServiceNow, Inc. ($NOW) key quoterly financial indicators

mln. $18Q118Q218Q318Q4 YoY change
P&L
Revenue589631673715 37.4%40.8%36.7%30.3%
EBITDA1334743 282.3%86.1%39.2%
Net Income11-5387
Balance Sheet
Cash683705704566 55.2%-39.9%-36.3%-22.1%
Short Term Debt5172111610 -100.0%
Long Term Debt638646654662 23.5%-43.4%-43.5%5.0%
Ratios
Gross Margin75.7%75.7%76.5%76.5% 2.7%3.0%2.4%0.9%
EBITDA Margin 2.2% 0.5% 7.0% 6.1% 1.4%2.9%1.9%0.4%
Net Income Margin 1.8% -8.4% 1.2% 1.0% 6.8%4.1%5.8%4.1%

Peers in Systems Software


Below you can find ServiceNow, Inc. benchmarking vs. other companies in Systems Software industry. It's shown for the period of 5 years for the key financial metrics. Each table has median value for all the companies in the industry together with individual financial data of the top-5 companies in the industry by particular financial metric.

Top companies by Revenue growth, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Advantego Corp ($ADGO)973.8%
Solbright Group Inc ($SBRT)286.4%25.4%414.0%
Duos Technologies Group Inc ($DUOT)61.0%-9.8%-36.4%210.2%
Dell Technologies Inc. ($DVMT)145.7%
Finjan Holdings, Inc. ($FNJN)-6.2%292.3%174.6%63.0%
 
Median (48 companies)18.2%14.6%14.0%19.0%
ServiceNow, Inc. ($NOW)47.3%38.3%38.0%36.0%


Top companies by Gross margin, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
StrikeForce Technologies Inc ($SFOR)97.0%96.9%98.3%95.4%94.0%
Varonis Systems, Inc. ($VRNS)90.2%90.6%90.5%90.4%89.8%
Check Point Software Technologies Ltd. ($CHKP)88.2%88.5%88.5%88.6%89.6%
Tableau Software, Inc. ($DATA)91.0%88.7%88.0%87.1%87.7%
Attunity Ltd. ($ATTU)90.7%84.9%83.9%84.1%87.5%
 
Median (53 companies)77.0%75.4%73.6%74.1%73.5%
ServiceNow, Inc. ($NOW)63.6%67.2%71.3%73.9%76.1%


Top companies by EBITDA margin, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Check Point Software Technologies Ltd. ($CHKP)54.3%52.4%49.8%50.7%48.8%
SolarWinds Corporation ($SWI)-8.0%44.0%44.8%
Finjan Holdings, Inc. ($FNJN)-192.1%-295.2%2.2%30.2%42.0%
Oracle Corporation ($ORCL)46.2%43.8%40.8%40.2%40.8%
CA Inc. ($CA)33.9%36.7%37.2%36.1%35.3%
 
Median (47 companies)1.0%-5.0%-8.0%-5.4%-4.7%
ServiceNow, Inc. ($NOW)-16.1%-10.5%-24.4%2.6%4.1%


Top companies by CAPEX/Revenue, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
The Rubicon Project, Inc. ($RUBI)15.6%11.4%12.0%26.0%16.0%
CYREN Ltd. ($CYRN)2.4%4.4%3.2%5.8%9.2%
Qualys, Inc. ($QLYS)10.4%12.2%11.7%16.4%8.2%
Zscaler, Inc. ($ZS)12.5%7.8%6.5%8.0%
Marizyme Inc ($MRZM)0.0%0.0%0.0%6.9%
 
Median (48 companies)2.7%2.1%2.0%2.2%2.5%
ServiceNow, Inc. ($NOW)8.0%8.7%7.6%7.8%8.6%


Top companies by ROIC, %

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
Finjan Holdings, Inc. ($FNJN)-42.6%-113.5%3.4%46.6%64.1%
Fortinet, Inc. ($FTNT)9.2%2.1%5.3%15.0%28.0%
Check Point Software Technologies Ltd. ($CHKP)22.2%23.7%24.7%26.8%25.5%
MAM Software Group, Inc. ($MAMS)13.3%19.3%21.1%24.2%25.2%
Red Hat, Inc. ($RHT)15.1%14.1%14.2%16.4%22.4%
 
Median (56 companies)0.0%0.0%0.0%-2.9%-0.9%
ServiceNow, Inc. ($NOW)-18.0%-17.2%-43.0%-4.4%-2.2%


Top companies by Net Debt / EBITDA

Top 5 FY2014 FY2015 FY2016 FY2017 FY2018
NXT-ID Inc. ($NXTD)9.7x
Symantec Corporation ($SYMC)-3.2x-1.5x-5.0x10.0x4.7x
SolarWinds Corporation ($SWI)6.2x4.1x
Oracle Corporation ($ORCL)0.4x1.2x1.6x2.4x2.4x
MAM Software Group, Inc. ($MAMS)-2.0x-1.5x2.1x1.4x0.4x
 
Median (22 companies)-2.4x-1.4x-1.2x-0.8x-0.5x
ServiceNow, Inc. ($NOW)9.0x0.9x