About Hinduja Global Solutions
Hinduja Global Solutions Limited operates as a customer relationship and business process management company. It offers voice and non-voice based services, such as contact centre, back office transaction processing, and customized information technology solutions in North America, Europe, and Asia. The company provides customer acquisition services, such as lead generation, sales, and after sales services; customer retention services, including on boarding, dispute resolution, and loyalty programs; customer support services, such as help desk support, welcome calls, and billing support; back office support services, including data entry, claims processing, and fulfillment; and analytics and market research services, including satisfaction and loyalty surveys, data analytics, and real time trend and crisis alerts. It also offers interactive services, such as Web/enterprise portals, digital marketing, social CRM, and mobile applications; and HR outsourcing solutions, including payroll processing, HR analytics, global HR management information systems, outsourced recruitment, and learning solutions. Hinduja Global Solutions Limited serves companies in automotive, consumer electronics, consumer packaged goods, consumer products, energy and utilities, banking and financial services, government and public sector, health care, logistics, pharmaceuticals and health services, retail, publishing, technology, media and entertainment, telecommunications, e-commerce, and hospitality industries worldwide. The company was formerly known as HTMT Global Solutions Limited and changed its name to Hinduaja Global Solutions Limited in December 2008. Hinduja Global Solutions Limited was founded in 1973 and is headquartered in Bangalore, India.
