About Ibex Global Solutions
IBEX Global Solutions Plc provides contact center services and other business process outsourcing solutions to blue-chip enterprise customers. It offers a suite of teleservices solutions that are designed to support and complement overall customer service strategy; email and chat support services for the purpose of customer segmentation and tracking; account management solutions; and back office solutions comprising sales analytical reporting, reconciling incoming/outgoing cashflows, and tracking marketing spend and evaluating its effectiveness. The company also provides enabling technology solutions, including interactive voice response solutions. It serves communications and media, financial services, retail, technology, telecommunications, healthcare and insurance, energy and utilities, travel and recreation, and education industries in the United States, the United Kingdom, the Philippines, Pakistan, and Senegal. The company was founded in 2002 and is based in Washington, District of Columbia. IBEX Global Solutions Plc is a subsidiary of Resource Group International Limited.
